Privacy policy

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Last updated: June 24, 2026

Official Haunted Racing operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Official Haunted Racing is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment information, transaction details, and payment confirmations.
  • Account information including your username, password, preferences, settings, and security questions.
  • Transaction information including purchases, returns, exchanges, wishlist items, and order history.
  • Communications with us including customer support inquiries and correspondence.
  • Device information including IP address, browser details, device identifiers, and network information.
  • Usage information regarding how you interact with and navigate our Services.

Personal Information Sources

  • Directly from you when creating an account, placing an order, or contacting us.
  • Automatically through the Services using cookies and similar technologies.
  • From service providers that support our business operations.
  • From partners and other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve Services including order fulfillment, account management, shipping, returns, and personalized shopping experiences.
  • Marketing and Advertising through email, SMS, postal mail, and online advertising.
  • Security and Fraud Prevention to protect accounts, payments, and our platform.
  • Communicating with You regarding support requests, orders, and service updates.
  • Legal Reasons to comply with laws, regulations, and legal processes.

How We Disclose Personal Information

  • With Shopify, vendors, and service providers that help operate our business.
  • With business and marketing partners for advertising and promotional activities.
  • When you direct us to share information for shipping, social media integrations, or similar purposes.
  • With affiliates within our corporate group.
  • As part of mergers, acquisitions, legal compliance, or protection of rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be transferred internationally and shared with Shopify and authorized third parties.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy, security, or content of those websites and encourage you to review their policies before providing personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children below the age of majority in their jurisdiction.

Security and Retention of Information

We implement reasonable safeguards to protect your personal information; however, no method of transmission or storage can be guaranteed to be completely secure.

Your Rights and Choices

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt Out of Targeted Advertising
  • Managing Communication Preferences

Residents of the UK and EEA may have additional rights, including the right to object to processing, restrict processing, and withdraw consent where applicable.

Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, processed, and stored outside your country of residence using legally recognized transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated revision date.

Contact

If you have questions regarding this Privacy Policy or your personal information, please contact us at:

Email: support@officialhauntedracing.co.uk
Address: 47a North Road East, Flat 7, Plymouth, ENG, PL4 6AY, United Kingdom

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