Shipping policy
Last updated: June 2026
Production Time
All items are made to order. Please allow 5–10 business days for production before your order is dispatched.
Shipping Times (after dispatch)
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 2–4 business days |
| European Union | 5–10 business days |
| United States | 7–14 business days |
| Rest of World | 10–21 business days |
Delivery times are estimates and may vary during peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Tracking
All orders are dispatched with a tracking number sent to your registered email address.
Customs & Duties
International orders may be subject to customs duties and import taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at info@officialhauntedracing.co.uk with your order number and we will investigate with the carrier.
Shipping Restrictions
We currently ship worldwide with the exception of certain restricted territories. Specific US states may be excluded from giveaway eligibility — please refer to the Giveaway Terms & Conditions for details.